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Many business owners are in the dark about unified communications (UC) and don’t know how it will help their bottom lines. To end your doubts and breathe new life into your business, read this.

Companies in the United States and the United Kingdom have lost a total of $37 billion because of poor communication, according to The Holmes Report, the voice of the global public relations industry.

Storing files in the cloud is common nowadays, making things convenient for business owners who want to manage their data on the go. But the number of ways to do this can be daunting, especially to the uninitiated. Don’t get lost in the sea of options.

Late last March, the infrastructure of Atlanta was brought to its knees. More than a third of 424 programs used nearly every day by city officials of all types, including everyone from police officers to trash collectors to water management employees, were knocked out of commission.

The volume of malicious cyber attacks is increasing every year. Although many companies use the latest network security systems, they aren’t immune to the hackers’ favorite strategy — social engineering. Unlike malware, social engineering tricks people into volunteering sensitive data.

If you’re tired of using an uncomfortable mouse or struggling with your laptop’s trackpad, it’s time to buy a new one. But with so many brands and models out there, where would you even start looking? Here are a few tips that will help you decide on the right mouse.

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The battle of the web browsers has raged on for years. While the classic rivalry between Netscape Navigator and Microsoft Internet Explorer has long passed, we are now facing a broader field of competition. There are currently four web browsers competing for space in your hard drive, and we've drawn up this list of their advantages and disadvantages to help you choose.

Machine learning is all the rage nowadays, and few vendors are providing as many solutions powered by this new technology as Microsoft does. Office 365 includes “intelligent” functionality for analyzing your employees’ time and coaching them on how to use it more efficiently.

When customers call your help desk, one of the the first things they hear is your automated on-hold message. This message can either uplift or worsen their moods, so you should choose wisely. Follow these simple steps to ensure you don’t frustrate your customers more than they already were.