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According to several experts, Voice over IP (VoIP) phone systems are one of the top investments businesses make, and for good reason. The ability to call anyone from anywhere with an internet connection gives employees lots of flexibility. And with 2018 just around the corner, there will be new VoIP developments to look forward to.

Over 330 million consumers connected with small businesses via Facebook Messenger in 2017 alone, so it's evident that the ‘phone call’ era is coming to a close. Since consumers now want constant, immediate online connectivity with their local car dealership, pizza joint, and other local businesses, it is only fitting that Facebook Messenger’s latest feature grants consumers even more flexibility in how they contact their local business.

Despite Microsoft Office’s easy-to-use interface, mastering all the features in this suite of productivity tools requires time. But fret not, the following training videos will help you become a Microsoft Office expert fast.

Office Basics is a series of free Office training videos from Microsoft which cover different features and functionality.

Whether it’s because of government surveillance or cyberattacks, internet users are more concerned than ever about the privacy of their online activities. Unfortunately, security measures like firewalls and antivirus software can’t help you in this case, but there’s one that can: Virtual Private Network (VPN).
What is VPN?
Simply put, a VPN is a group of servers you connect to via the internet.

These days, we get a lot of our work done on laptops, which means battery life is a huge priority for any laptop user. Wouldn’t it be good, then, to learn how to prolong the life of your laptop battery? Here are a few useful tips to do just that.
Some truths about your laptop battery
Batteries in many devices nowadays are lithium-based -- either lithium-ion or lithium-polymer -- so users must take note of the following guidelines for their proper maintenance:

They can’t be overcharged, even though you leave your battery plugged in for a long period of time.

In July 2017, Microsoft announced three brand new apps for Office 365: Connections, Listings, and Invoicing. They were designed for businesses with fewer than 300 employees and after a few months of beta testing, they’re finally available to Business Premium users.

Most web browsers have built-in security measures to protect users, but some of those aren’t enough to ward off unwanted software. To improve Chrome’s security, Google rolled out some changes in its Chrome Cleanup tool for Windows. Here’s how the enhanced tool protects you.

Switching to internet-based phones gives you the chance to enjoy innovative new call features and significant cost reductions. There are a lot of options when choosing which voice over IP (VoIP) platform you use, but first you need to pick whether you’ll use an open-source or proprietary system.